Technical Support and FAQs
Contact Technical Support
If you need assistance, please email our support team at support@languageleap.jp
Our support hours are Monday to Friday, 9am – 6pm JST.
Frequently Asked Questions
A: Use the "Forgot Password" link on the login page to receive a password reset email.
A: Yes! Language Leap lets you export study lists as text files compatible with LLeapFlash and other tools.
A: Language Leap currently supports Windows desktop with upcoming support for Android via companion apps.
Additional Resources
Find a bug?
We hate to admit (as we strive for the highest reliability in our software), but you may encounter something that doesn't do what you think it should, or worse, causes a problem in the app itself.
If you do encounter an issue, please advise our tech support with a detailed description of where you encoiuntered the problem, and we will attempt to resolve the issue in a timely manner.
Also check the Updates page for the most recent download.